Privacy Policy

Last Updated: August 08, 2024

At Zneoh, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

• Personal Information: When you make a purchase or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment information.
• Non-Personal Information: We also collect non-personal information about your visit to our website, including your IP address, browser type, operating system, and pages visited. This information helps us improve our website and services.

How We Use Your Information

• To Process Transactions: We use your personal information to process and fulfill your orders, manage payments, and communicate with you about your purchase.
• To Improve Our Services: We use non-personal information to analyze website usage and improve the functionality and content of our site.
• To Communicate with You: We may use your contact information to send you updates about your order, promotional offers, and other relevant information. You can opt out of marketing communications at any time.
• To Provide Customer Support: We use your information to respond to your inquiries, resolve issues, and provide assistance.

How We Share Your Information

• With Service Providers: We may share your information with third-party service providers who assist us in processing payments, shipping orders, and providing other services. These providers are required to protect your information and use it only for the purpose of providing their services.
• For Legal Purposes: We may disclose your information if required by law, or if we believe that such disclosure is necessary to comply with legal obligations, protect our rights, or respond to legal requests.
• In Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the new entity as part of the transaction.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we strive to maintain the safety of your information.

Cookies and Tracking Technologies

• Cookies: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage. Cookies are small files stored on your device that allow us to recognize you and provide a more personalized experience.
• Tracking Technologies: We may use web beacons, pixels, and other tracking technologies to collect information about your interactions with our website and advertisements.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Your Choices

• Access and Update: You have the right to access and update your personal information. You can view or correct your details at Edit Account, and you can view or correct you addresses at Edit Addresses in the Profile Page.
• Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.
• Request Deletion: You can request the deletion of your personal information by contacting us. We will comply with such requests to the extent required by applicable laws.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website and services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at [email protected] Thank you for trusting Zneoh with your personal information. We are committed to protecting your privacy and providing a safe online experience.