Our Free Shipping Policy

At Zneoh, we believe in making your shopping experience as smooth and affordable as possible. That’s why we proudly offer free worldwide shipping on all orders, with no minimum or maximum purchase required. Whether you’re buying a single item or stocking up on your favorites, you’ll never have to worry about added shipping costs.

Shipping Process

Once you place your order, it enters our fulfillment process where it is carefully handled to ensure quality. Each order goes through several stages:

1. Order Confirmation: Upon successful payment, you’ll receive an email confirmation with the details of your purchase.
2. Processing: Your order will be processed within 1-2 business days. During this time, we prepare your items for shipment. This includes quality checks, packaging, and coordinating with our shipping partners.
3. Dispatch: Once your order has been processed, it will be dispatched for delivery. You will receive an update via email, and the order status will be updated in your account as well.

Delivery Times

We aim to deliver your order within 10 to 15 working days. Please note that this delivery window is an estimate and can vary depending on factors such as location, customs clearance, or local delivery conditions. In some countries or remote areas, shipping might take a bit longer due to logistical challenges.

While we work hard to meet these timelines, occasional delays can occur. Rest assured, we are committed to keeping you informed at every stage of the shipping process.

Shipping Locations

Zneoh ships to countries worldwide. Whether you are located in North America, Europe, Asia, or any other region, you can enjoy free shipping on all purchases. Please note that shipping availability might vary for specific locations, and in rare cases, certain areas may experience additional delays.

Order Tracking

We understand how important it is to stay updated on the status of your order. To make things easier, we provide a comprehensive order tracking system.

• You can track the status of your order at any time by visiting our Track Order page. Simply enter your Order ID and the email used for your purchase to view detailed shipping updates.
• Additionally, if you have an account on Zneoh, you can log in and view your order status in the Orders section. This page provides real-time updates on whether your order is being processed, dispatched, or in transit.

We will notify you via email each time there is a significant change in your order’s status, such as when it has been shipped or is out for delivery.

Potential Delays

While we strive to meet our delivery estimates, there are instances where shipping times may be impacted. Factors such as customs processing, regional holidays, extreme weather conditions, or logistical delays within the local courier network can occasionally affect delivery. In such cases, we will work closely with our shipping partners to resolve the issue and keep you informed of any changes in the estimated delivery time.

Learn More

For more details about our general shipping policies, please visit our detailed Shipping Policy page, which covers everything from shipping methods to handling times.

For a step-by-step guide on how to track your order, check out our article on How to Track Your Order.

If you have any additional questions about our shipping process or need assistance with your order, feel free to reach out to us at [email protected]. We’re here to help!